Julian Myers
Programme Director
HSBC
Nigel is the best coach I’ve worked with. With his support, I have helped my team become more productive, their feedback on me is improving, my stress levels are lower and I have more time to do the things I really enjoy in work. Yes, he is that good.
Nigel and I first met several years ago when he taught me a fantastic leadership model. His style and logic were brilliant and I was able to improve my leadership, literally, straight away. Since then, over a number of years we have built a trusting relationship through regular coaching sessions, 360 feedback and activities where
Nigel worked directly with my team, so I could find out how to become a better leader to them.
I have been through a number of iterations of self-improvement:
- From learning to develop a more engaging and supportive style (rather than my previous more demanding one)
- To working out how to empower my team so they can deliver what I need without my direct involvement (interference!!, which was exhausting by the way!)
- To developing a more strategic approach to leading my function which has enabled me to design an organisation that is fit for the future and makes best use of technology to better serve the bank’s customers
The outcome is that I enjoy my work even more now. I can focus on the things that I should, like strategy and developing my people. My team are happy and hugely productive and they enjoy working together and with others across the bank. I never imagined work could be so fulfilling. And I even have my next challenge to work on… so things can only get better.